Technical mistakes: the ones your visitors see too
8 A site without HTTPS
HTTPS encrypts what passes between the visitor and your site. The
certificate is free with almost every host today.
How to spot it Look at the address bar: a "Not secure"
label, or a missing padlock, settles the question in one second.
What it costs you The browser shows a warning,
especially off-putting in front of a contact form. Google also confirmed as far back as 2014
that HTTPS was a ranking signal.
9 A site that is unreadable on mobile
A responsive site adapts its layout to the width of the screen. Without
that, the visitor has to zoom, drag sideways, and aim at tiny buttons.
How to spot it Open your site on your own phone and
try to fill in the contact form. Watch for text that is too small, buttons pressed together,
and tables that overflow.
What it costs you Google indexes the mobile version
first: what the phone sees is what gets assessed. And most local searches start on a mobile,
often to place a call.
10 A slow loading time
Slowness works against you twice: it drives visitors away, and it weighs on your ranking
through the Core Web Vitals.
How to spot it Run your home page through
PageSpeed Insights, on the mobile tab, and note both the score and the
three indicators shown.
What it costs you A rising bounce rate and falling
conversions. The subject, its thresholds and its remedies are covered in our article on
why website speed matters for your
business.
11 No structured data
Structured data in the Schema.org format is invisible markup that
states in black and white: this is a local business, here is its address, its opening hours,
its services, its reviews.
How to spot it Search for
application/ld+json in the page source, or run the address through Google's
rich results test.
What it costs you No rich display in the results —
opening hours, stars, frequently asked questions — even though those take up more room and
catch the eye. You can see the effect on
the sites we have built.